居家隔離就醫怎麼辦? 虛擬健保卡+視訊診療免煩惱

   記者莊曜聰/台南報導

虛擬健保卡搭配視訊診療,居隔期間就醫沒煩惱。(健保署南區業務組提供)

陳先生最近因工作關係,與COVID-19確診者密切接觸被匡列,目前正居家隔離中,但他患有糖尿病及高血壓,依照醫囑必須回診,正在煩惱隔離期間如何就醫拿藥,其實現在可使用虛擬健保卡透過視訊診療,免出門就可完成就診。

健保署南區業務組組長林純美表示,因應疫情期間,民眾居家隔離若有就醫需求,可使用虛擬健保卡透過視訊診療就診,診間醫師除可透過視訊問診外,也可從健保署雲端系統同步查詢病患用藥與檢驗檢查紀錄,了解病患過往就醫歷程,完成當次處方開立。

林純美說,虛擬健保卡系統4月19日改版升級,加入拍攝/上傳身分證明文件及後台審核機制,提升個資的安全性,民眾可依個人需要臨櫃現場申請(專案申請)或一般自行申請(一般申請)。臨櫃現場申請者,由櫃檯人員審核後,隨即提供一組【審核認證碼】,輸入後當下即可完成申請。

虛擬健保卡一般申請流程。(健保署南區業務組提供)

採一般自行申請者,約需等待3個工作天,審核完成後即顯示虛擬健保卡,未完成審核則顯示【審核中】,若審核被退件將顯示【退件原因】,民眾可檢視退件原因說明後重新提出申請。

民眾在完成虛擬健保卡申請後,就醫時只要出示手機的QR code就可以完成掛號、看診、檢驗及檢查。近期面臨染疫人數快速增加,建議民眾可透過虛擬健保卡視訊診療,完成零接觸看診,降低就醫染疫風險,也能多利用健保快易通APP查詢申辦健保業務。相關作業有疑問,可撥打健保署諮詢專線︰0800-030-598,手機請改撥02-4128-678洽詢。

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